New Resident Information

Welcome to the City of Napoleon, the City of “Heartland Values, Flowing Opportunities.” We are here to help you settle into your new home. Below is a check list of items to assist you in transferring utilities into your name and registering your income tax information. We have also added some contact information for other organizations to help with your transition. We are here to serve you, so at any point please call us, 419-592-4010, and we will be happy to assist you.


Utilities: Water, Sewer, Refuse, Recycling, and Electric

  • Get Utilities Put in My Name:

  • Power Outage Call  1-855-646-1701

Napoleon provides many high-quality utilities to its residents. In order to get these utilities switched into your name, the individual requesting utility services must be the person to come into the City of Napoleon Utility Billing Department at 255 W. Riverview Ave and complete the Utility Contract for your utility services (Electric, Water, Sewer, Refuse, Storm Water and Sewer Lateral charges). A copy of the contract can be found by clicking here.

  • Please bring your government issued photo I.D. (driver’s license or passport)

  • A meter deposit may be required for services. Cash, check or money orders are acceptable forms of payment.

  • Please be sure to have the address of the location you are moving to when you come in to sign the contract and if you are renting bring your lease or rental agreement with you.

  • Please give the city a 24-hour notice to start your utility services in your name.

  • For additional information or questions please call 567-341-4025 or 419-599-1235.

Refuse and Recycling:

The City provides garbage and recycling curbside pickup. To check when your pickup day is, click here.

You are allowed one bag of garbage without a tag. If you have more bags, you can purchase tags at either the Utility Department, 255 W Riverview or at the Shell Gas Station, 330 S Perry St. They are $2.00 each. To see further guidelines, click here.

You are allowed up to 6 recycling bins. You may pick up your recycling bins Monday- Friday 7:00 am- 3:00 pm at the City Operations Building located at 1775 Industrial Drive. Or call the Operations’ Office at 419-599-1891.

The City also provides two large item pickups per year in the spring and fall. To read the guidelines and pickup dates, please click here.

Yard waste can be dropped off at the yard waste site. Guidelines for this service are provided by clicking here.

If you have special needs and/or are elderly, we will try to accommodate your needs. For further information, please click here.

Special pickup may be done if time permits. If you are in need of a special pickup, please check out the guidelines by clicking here.

Income Tax:

  • The City of Napoleon has a 1.5% income tax. This income tax allows us to serve our residents with Police, Fire, EMS, and other municipal services. All residents need to fill out an income tax form which can be found by clicking here.

If you have any questions, feel free to visit the income tax webpage, or call:

Income Tax Office - (419) 599-2821

Business Hours - Office: Monday through Friday, 7:30 AM - 4:00 PM


Other Contacts: These are other organizations that you may want to contact for other services.

Auto Title

Name:  Auto Title Department
Address:  1813 Oakwood Ave., Napoleon, OH       43545
Phone Number:  419-599-2341

Cable Companies

Name:  Time Warner Cable
Address:  2010 S. Jefferson Ave., Defiance, OH       43512
Phone Number:  1-800-892-2253

Court- County Court

Name: Henry County Common Pleas Court
Address:  660 N. Perry St., Suite 301, Napoleon,     OH 43545
Phone Number:  419-592-5926

Court- Municipal Court

Name:  Napoleon Municipal Court
Address:  1819 Oakwood Ave., Napoleon, OH 43545
Phone Number:  419-592-2851

Drivers’ License

Name:  Bureau of Motor Vehicles – Deputy Registrar
Address:  211 W. Front St., Napoleon, OH 43545
Phone Number:  419-599-1111


Name: Ohio Gas Company
Address:  200 W. High St., Bryan, OH 43506
Phone Number:  1-800-331-7396


Name:  Henry County Hospital
Address:  1600 E. Riverview Ave., Napoleon, OH 43545
Phone Number:  419-592-4015  


Name:  Napoleon Public Library
Address:  310 W. Clinton St., Napoleon, OH 43545
Phone Number:  419-592-2531


Name:  Northwest Signal
Address:  595 E. Riverview Ave., Napoleon, OH 43545
Phone Number:  419-592-5055

Post Office

Address:  206 W. Washington St., Napoleon, OH 43545 
Phone Number:  419-592-1811  

Senior Center

Name:  Henry County Senior Center
Address:  130 E. Clinton St., Napoleon, OH 43545
Phone Number:  419-599-5515

Telephone Company

Name:  Centurylink
Address:  375 E. Riverview Ave., Napoleon, OH 43545
Phone: 1-800-786-6272


I hope this list helps you with your move. Again, if there are any questions for us, call our main phone line Monday-Friday 7:30 am- 4:00 pm at 419-592-4010.