Utilities

Please be aware when you make an online payment that VISA/MASTERCARD (MC) funds will be deposited on the next business day, after a  payment is made and American Express (AMEX) and Discover (DISC) funds will be deposited on the second business day, after a payment is made. 

As part of our commitment to providing citizens with efficient, convenient service, the City of Napoleon now offers a new Utility Connect e-service, you can now view your City of Napoleon Utility Bill, make payments and review your up-to-date account information online anytime.

The City of Napoleon has partnered with Point & Pay to offer utility payment and fees by telephone by calling 1-866-874-1676 for tax purposes and 1-866-874-1679 for utilities.

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MasterCard®, American Express®, Visa® and Discover® credit cards are accepted.

Point & Pay the service provider, charges a convenience fee for payment processing.

Business Hours - Office:
Drive-Up Window Hours:
Phone:
After Hours Emergency call Police:
Email:
After Hours Depository:

Monday through Friday, 7:30 AM - 4:00 PM
Monday through Friday, 7:30 AM - 3:45 PM
Automated - (567) 341-4025, Fax - (419) 599-8393
(419) 599-2810
utilities@napoleonohio.com
Night Deposit Available Next To Drive-Up Window

Some Local Banks Accept City Utility Payments as a Customer Service please check with your Bank.

The City offers Payment of Utility Bills through Direct Deduction (Debit) otherwise known as ACH of checking or savings account. Please contact City Utility Billing Office for more information on this payment method or click below.

Please use Enclosed Envelope, or Mail your payment to:

City of Napoleon
Utility Billing Department
255 W. Riverview Avenue
PO Box 151
Napoleon, Ohio 43545-0151

 

Pay My Bill and Check My Account

 

Online Payment Information

As part of our commitment to providing citizens with efficient, convenient service, Napoleon has partnered with Point & Pay to offer payment of taxes and fees over the Internet. Point & Pay has a lower credit card fee of 2.5% with a minimum fee of $2.00. You must register before online payments can be accepted or call  (1-866-874-1679).  

 finances-creditcards.jpg MasterCard®, American Express®, Visa® and Discover® credit cards are accepted.

Register Account
Online Utility Payment

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View Utility Bills Online

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Utility Direct Payment Form

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EMS Services Payment

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